Hybrd uses Royal Mail for all shipments within UK and most international countries.
1. Shipping Time
Hybrd offers 3 Day Shipping on All Orders within Mainland UK and Northern Ireland
FOR INTERNATIONAL: Please allow 10-14 business days from initial receipt of order before you receive your items. (Please note this is an estimated time).
2. Shipping Days: Monday through Friday, excluding Royal Mail Holidays.
3. Shipping Cost
To Entitle for Free Shipping, Order Must:
- be delivered to a UK address
- be over £50
For orders under £50, shipping price is based on a set rate.
4. Product Stock
If an item you ordered is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email ([email protected]).
Our Customer Care Team is available to help during Monday through Friday via Telephone or email. Please leave a detailed message and we will get back to you promptly in order to help. Call +44 (0)843 886 0006
Please note: Some of our items are not located at our Hybrd shipping centre. In order to make sure your order arrives in one package, we may require a few extra days while we wait for all your items to arrive at our Shipping Centre. Therefore, the standard shipping time is an estimate, however we endeavor to get you your products as quickly as possible. If this is the case, you will receive a notification from us informing you of when your order will be shipped.
5. International Orders
For international customers, please be aware that Hybrd is not responsible for any custom processing delays and/or custom fees, should they occur.